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Dr. Susan Willman

89 Davis Road, Suite 280, Orinda, California, 94538

Dr. Susan Willman is a Reproductive Endocrinologist located in Orinda, California. They've been operating since 2006 and have received reviews from 11 patients. They attended medical school at St. Louis U..

Review Summary

FertilityIQ Review Score
3
Dr. Susan Willman
Bottom 33%
Top XX% in the USA
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RateMDs Review Score
5
Top 1%
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in the USA
ZocDoc Review Score
N/A
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in the USA

Patient Experience Scores

Bedside Manner Score
Patient reported empathy score, from 1 to 100.
69
Bottom 33%
in the USA
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Communication Score
Patient reported communication score, from 1 to 100
69
Bottom 33%
in the USA
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Availability Score
Patient reported score for responsiveness & availability, scored from 1 to 100.
67
Bottom 33%
in the USA
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Net Promoter Scoree

Fertility Specialist Net Promoter Score

Net promoter score reflects how likely a patient is to recommend their reproductive endocrinologist to a friend. It reflects overall patient experiences, from reception through to post-procedure care. As such, it’s an important metric to consider when choosing an REI to act as your fertility specialist.
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Diminished Ovarian Reserve
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Bottom 25%
23
National Average
53
Top 25%
79
Doctor NPS
21
Dr. Susan Willman
Net Promoter Score
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Dr. Susan Willman
has an
average patient
net promoter
score of
21
. This places
them in the
bottom 33%
of reproductive
endocrinologists
across the USA.
This NPS was
collected from
a total of
11
reviews, placing
Dr. Susan Willman
in
the
top 44%
of REI's
across the
United States.

Advanced Fertility Associates Medical Reviews

Reviewed:
2016-08-25
Verified Patient
"The IVF itself was a nightmare. Dr. Willman had a very high cancellation rate and so we had to reschedule the day of my egg retrieval at least 3 times. On the day of my retrieval I went to my appointment and she was a half hour late and wasn't apolog
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Reviewed:
2013-05-24
Verified Patient
Dr. Willman was compassionate and clear during my treatment. I never felt rushed out of an appointment and she carefully walked me through my options.
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Reviewed:
2015-08-14
Verified Patient
My previous experience with Dr. Willman was quite positive. She took time to get to know me personally and understand my specific needs. She was willing to work with me on my treatment plan and helped me through my first pregnancy loss.
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Reviewed:
2010-08-09
Verified Patient
Susan Willman is incredibly compassionate and strongly supportive of her patients. She is a wonderful listener and always gives thoughtful answers to questions
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Reviewed:
2018-05-07
Verified Patient
The doctor was friendly and nice. However, my appointments were not as useful as they could have been because they were too infrequent. I think the clinic could improve by more thoroughly preparing for patient visits.
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Reviewed:
2013-12-14
Verified Patient
Based on our experience, Dr. Susan Willman was very quick to prescribe medication for me, but not always great at making sure we understood what was going on with our treatment or her recommendations. While she was always available by email or phone, it was a challenge at times to get her
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Reviewed:
2014-11-19
Verified Patient
Susan Willman seemed very uninterested in our case. She was quick to advise IVF as the only viable treatment option for us, and seemed disappointed when we decided to proceed with IUI.
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Reviewed:
2013-04-20
Verified Patient
Dr. Willman's bedside manner was professional and straightforward. I appreciated her honesty, and ability to explain medical treatment. However, her treatment plan was not tailored to my individual situation, which made it difficult to trust that she was making the best decisions for me.
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Reviewed:
2018-06-26
Verified Patient
"Dr. Willman is competent, thorough and focused on genetic testing. I appreciated her cautious approach, but at times felt like it was a bit more than I was comfortable with."
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Reviewed:
2017-09-01
Verified Patient
Dr. Willman is smart, thorough, and thoughtful when she is able to attend to her patients. Unfortunately, her office's appointment scheduling is very disorganized, and access to her is extremely difficult.
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